What makes a dealership more than just a place to buy a car? | Why We Recommend Them episode artwork

EPISODE · Sep 9, 2026 · 15 MIN

What makes a dealership more than just a place to buy a car? | Why We Recommend Them

from Neighbour Studio · host Neighbour Media

What makes a dealership more than just a place to buy a car?In this episode of Why We Recommend Them, Christopher Svab sits down with Ruby Lui-Lina from Newmarket Toyota to talk about customer service, relationships, and what it takes to create a great experience for the people who walk through the doors.Ruby shares her perspective on the automotive industry, the importance of building trust with customers, and why putting people first is at the heart of a successful business.At Neighbour Media, we love getting to know the people behind the local businesses we recommend. Ruby is a great example of someone who understands that business is about more than transactions, it's about relationships and community.

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What makes a dealership more than just a place to buy a car? | Why We Recommend Them

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