What Makes Data Center Deals Different? (Part 2)

A Service Level Agreement (SLA) is one of the most critical components of a data center lease. In this episode, Mike Rechtin and Michael Merar return to join host James O’Brien for a discussion of why this agreement is key, despite often being overlooked. They dig into what an SLA is, why it’s needed, and what it contains, and also offer tips on drafting and negotiating an SLA.