What Makes Dermatology Care FEEL Like Care?

What makes excellent dermatologic care feel excellent to a patient? Michael has spent more time in dermatology offices than he ever wanted to. He describes the frustration of repeated visits, long waits, and feeling like a number—and how a simple update from a staff member could change that experience. Dr. Bob Haber, Dr. Billie Cassé, and Dr. Douglass Forsha offer their perspectives on adapting care to the person, listening with intention, and building a practice where patients feel known and respected. Together, their conversations reveal how much patients remember beyond the treatment itself. The Distinctive Dermatologist is hosted by Scott McKain. Thanks to our sponsor, GentleCure from SkinCure Oncology—tough on cancer, easy on skin.