EPISODE · Oct 28, 2025 · 31 MIN
What Makes Teams Tick: The Real Drivers of Engagement and Performance
from Off The Page · host Kogan Page
Why are so many employees disengaged, and what can leaders do about it? Drawing on their expertise, Dan and Nick look beyond short-term causes to explore the deeper, long-term factors shaping disengagement across industries. They explore why true engagement isn’t about quick fixes or KPIs; it’s about contentment, respect, wellbeing and a shared sense of purpose, even in times of uncertainty. Discover the four practical steps leaders can take to foster belonging, psychological safety and social wellbeing, alongside the importance of emotional intelligence, critical thinking and composure under pressure. A thriving organization starts with people who are proud to be part of it. About the authors: Nick Smallman is Founder and CEO of Working Voices. He has been advising blue-chip clients on engagement, leadership and communication for more than 27 years. During that time, he has built an international reputation for thought leadership, delivering acclaimed talks for multinationals on a range of leadership and communication issues Dan Parry is the Head of Communications at Working Voices. With nearly 30 years' experience in the media, he has a track record in journalism and documentaries and is a published author of three other books. They are the co-authors of Engaging Teams. Where to find them: Nick LinkedIn: https://www.linkedin.com/in/akeynotespeaker/ Website: workingvoices.com Dan LinkedIn: https://www.linkedin.com/in/dan-parry-b2b374a0/ Website: workingvoices.com TIME STAMPS 00:00 – Introductions 01:01 - Why did you decide to write a book about engaging teams?04:40 - Defining team engagement vs employee engagement08:04 - Including all team members14:07 - Leadership behaviours that affect team engagement20:30 - Habits to help with engagement in everyday life25:10 - One key thing you learned while writing your book 29:48 - Where to find the authors#EmployeeEngagement #Leadership #WellbeingAtWork #OrganizationalCulture #Belonging #WorkplaceWellbeing #OffThePage #BusinessBooks
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What Makes Teams Tick: The Real Drivers of Engagement and Performance
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