What meaningful, intentional client feedback programs can do for law firms
from Clarity Hosted by Bill Josten
In the latest podcast available on the Thomson Reuters Institute channel, we speak with Elizabeth Duffy, Senior Director of Global Client Services at the Thomson Reuters Institute, about law firms' efforts to proactively seek out their clients' thoughts and attitudes in a formal client feedback program.
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Frequently asked questions
How long is this episode of Clarity?
This episode is 40 minutes long.
When was this Clarity episode published?
This episode was published on August 31, 2022.
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