What Patients Say, What Doctors Hear: A Guide to Improving Patient Communication

Host: Maurice Pickard, MD Guest: Danielle Ofri, MD Despite modern medicine’s infatuation with high-tech gadgetry, the single most powerful diagnostic tool is the doctor-patient conversation, which can uncover the lion’s share of illnesses. However, what patients say and what doctors hear are often two vastly different things. Host Dr. Maurice Pickard chats with Dr. Danielle Ofri, Associate Professor of Medicine at NYU and author of What Patients Say, What Doctors Hear. The two discuss ways in which refocusing conversations between doctors and their patients can lead to better health outcomes.