What Really Matters in Team Effectiveness?

Children’s Advocacy Centers (CACs), have been growing in the U.S. and around the world as the gold standard response in child abuse intervention for the last 40 years. Central to a CAC is its multidisciplinary team, made up of different professional disciplines, work for different partner agencies, have differing laws that regulate their work, different mandates, and different professional cultures. Those differences can be a source of strength in applying the professional expertise of the group in a holistic way to kids and to the cases that come in. But they can also be a source of tension and conflict. So the key question becomes: What really contributes to team effectiveness? Is it getting along with one’s peers, hanging out and having happy hours? Is it having trust and mutual respect? Is it one’s own perception of team performance? While all those things help, it may surprise you to find that it’s something else entirely. Join us in our conversation with Elizabeth McGuier, Ph.D., assistant professor of psychiatry and pediatrics at the University of Pittsburgh.Topics in this episode:Origin story (1:50)Team functioning (5:43)Perceptions of caregivers vs. team performance (10:03)The key to team effectiveness (12:33)What are appropriate outcomes to assess? (21:01)Implications of the study (23:02)Youth Feedback Survey (28:40)A team-focused approach (31:03)Burnout and vicarious traumaFor more informationLinks:Elizabeth A. McGuier, Ph.D., assistant professor of psychiatry and pediatrics, Department of Psychiatry, University of Pittsburgh“Team Functioning and Performance in Child Advocacy Center Multidisciplinary Teams,” McGuier, E. A.; Rothenberger, S. D.; Campbell, K. A.; Keeshin, B.; Weingart, L. R.; & Kolko, D. J. (2022). Child Maltreatment, 0(0). DOI 10.1177/10775595221118933NCA members receive research-to-practice briefs every Monday morning as a benefit of membership. “Team Functioning and Performance in Child Advocacy Center Multidisciplinary Teams” was the subject of the message on September 12, 2022.Care Process Model for Pediatric Traumatic Stress, developed through a collaboration of the Department of Pediatrics at the University of Utah and the Center for Safe and Healthy Families at Intermountain Healthcare’s Primary Children’s Hospital Outcome Measurement System (OMS) currently has four surveys that CACs can administer: Youth Feedback Survey, Caregiver Initial Visit Survey, Caregiver Follow-Up Survey, Multidisciplinary TeamFor more information about National Children’s Alliance and the work of Children’s Advocacy Centers, visit our website at NationalChildrensAlliance.org. Or visit our podcast website at OneInTenPodcast.org. And join us on Facebook at One in Ten podcast.Support the showDid you like this episode? Please leave us a review on Apple Podcasts.