EPISODE · Mar 20, 2026 · 23 MIN
What Should I Be Watching Weekly, Not Annually?
from FlightPlan: Quick Consults · host Brenda Tassava Medina, CVPM, CVJ
Veterinary practice leaders, are you looking at your numbers often enough to truly lead in real time?In this episode, our panel answers a practical question: Which 5 to 7 KPIs give you the clearest picture of practice health each week? From staff hours per doctor hour and inventory spend to revenue per DVM hour, percent of new clients, average daily revenue, appointment fill rate, COGS, income by hour, and even client complaints and reviews, we break down what actually matters.We also explore how to use daily snapshots and trend tracking to make faster decisions without constantly pulling reports, plus a conversation around forward booking and staying proactive.If you want clearer insight and quicker decision-making, this episode is your starting point.Panelists include:Host = Brenda Tassava Medina, CVPM, CVJ, MVLCE, President of Encore Veterinary ConsultingBrandon Hess, CVPM, CCFP, Partner at Grants Lick Veterinary HospitalDebbie Hill, CVPM, SPHR, SHRM-SCP, Consultant at Encore Veterinary ConsultingThanks for listening!Website: https://encorevet.com/Facebook: https://www.facebook.com/encoreveterinaryconsultingInstagram: @encorevetconsultingLinkedin: https://www.linkedin.com/company/encore-veterinary-consulting
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Veterinary practice leaders, are you looking at your numbers often enough to truly lead in real time? In this episode, our panel answers a practical question: Which 5 to 7 KPIs give you the clearest picture of practice health each week? From staff hours per doctor hour and inventory spend to revenue per DVM hour, percent of new clients, average daily revenue, appointment fill rate, COGS, income by hour, and even client complaints and reviews, we break down what actually matters. We also explo...
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What Should I Be Watching Weekly, Not Annually?
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