What Southern New Hampshire University Does to Engage a Remote Workforce

Southern New Hampshire University is well known for innovation in online learning, so it may surprise you to learn that prior to the pandemic, the institution had less than 100 employees working remotely, and had only just begun building out its remote work policies. Employee culture was largely reliant on working in a face-to-face environment. But in March 2020, the abrupt shift to fully remote work required a new approach to employee engagement. We spoke with Jennifer LaFountain, director of employee experience at SNHU, about how the institution is developing a culture that allows employees to feel connected no matter where they are located. Resource links: Southern New Hampshire University Music: Mixkit Duration: 34 minutes Transcript