What the Top 10 Right at Home Offices are Doing to Attract and Retain Caregivers

#19 Jessica Schultz, Director of Franchise People Strategy at Right at Home, and Paul Blom, a 24-year franchise owner, share what they’ve learned about caregiver recruitment and retention. Jessica unpacks the “Top 10 Project,” a system-wide deep dive into what the best-performing offices are doing differently. Paul shares the specific tactics that have helped his agency maintain exceptional retention and caregiver satisfaction—including weekly personal emails, birthday phone calls and annual events.  Jessica Schultz on LinkedInPaul Blom on LinkedInRight at Home websiteCaribou.care—caregiver rewards and recognition tool