What the World’s Best Gyms Expect Every Team Member to Know

Matt and Jack discuss why knowledge matters so much in a five-star experience and what gyms can learn from hospitality. From understanding class types and coaches to confidently explaining memberships and facilities, we break down how better product knowledge builds trust, professionalism and a smooth, five-star client journey.----------------------------------------------------------------Thank you to our sponsorsHapana, our preferred gym management softwareEzypay, our preferred subscription and payment solutionSign up to our newsletterhttps://thefitguide.com/subscribeConnect with The Fit GuideLinkedInInstagramWebsite