What To Do (And What to Avoid) When Someone Cancels Their Membership

Like it or not, membership cancellations are going to happen. Hopefully if you run your site well those cancellations will come at the end of a long tenure, but regardless they will happen. How you deal with these cancellations has numerous implications for the continued success of your membership site or online course; so it’s important to know how to handle them and also what to avoid. In this episode of The Membership Guys Podcast, I share my top tips for dealing with member cancellations the right way.