What To Do When MyPlace or PRODA Systems Are Down

This Navigating PRODA episode walks small and frontline NDIS providers through exactly what to do when MyPlace or PRODA seem to be down. We unpack how to tell if it’s a real NDIA outage or just a local issue, where to find official status updates, practical workarounds while systems are unavailable, and how to safely catch up once everything comes back online. Perfect for non‑techy providers who feel anxious when the portal won’t load but still need to keep services, claims and cash flow moving.