What to do when your customer abruptly shuts down

Tell us what you love about Extra Credit and what topics you want covered!Working in credit management requires a keen eye for strange customer behavior, whether it’s a customer whose payments have slowed or a company you’ve had an increasingly hard time getting on the phone. But even the most eagle-eyed credit professional will have customers abruptly shut down without warning. Your first instinct may be to panic, but it’s important to remember there are steps to take when a customer shuts down to protect your company from major losses.Connect with us on LinkedIn: @Nacm-National @FCIB