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What To Do When Your Solution Is Actually Creating More Problems episode artwork

Oct 2, 2017 17 min

What To Do When Your Solution Is Actually Creating More Problems

from Problem Solvers Hosted by Entrepreneur Media

Hanson Grant had built a hit product called Think Board, and what seemed like a world-class customer support team. But when his product started getting terrible reviews on Amazon, he scrambled to figure out what was wrong -- and discovered the problem was hiding in plain sight. Sometimes, the thing you think is solving a problem is actually creating one. In this episode, Grant explains how a disaster for the company forced him to rethink everything.

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What To Do When Your Solution Is Actually Creating More Problems

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