What Undertakers Wish You Knew About Death, Funeral Policies, and Mass Cremations | EP153

Death is the one thing every single person on earth has in common, yet nobody talks about it. This week on Gen C, we sit down with sisters Candice Austin and Lynn Truter of Goodall & Bourne Funeral Undertakers to talk about what really happens behind the scenes of the funeral industry, and why South Africa desperately needs better regulation in this space.Candice has worked in funeral services for 17 years, Lynn for 5 and before we get into the industry, we get into THEM. Growing up in Welcome Estate "Upper Heideveld," a mom who thought yoyo and cards were gateway gangsterism 😂, their grandfather running the local primary school, and how their dad's job selling funeral policies for Bourne Brothers eventually became the family business we know today.We get the big sibling tea; including how Lynn had to train Candice to cry and laugh SILENTLY so they wouldn't get caught being naughty as kids 💀Then we get into the real work:🦠 What it was actually like being "essential workers" during the 2020 pandemic, overrun with bodies and racing against the clock⚠️ The rise of illegitimate, unlicensed "fly-by-night" operators who exploited grieving families during COVID📜 Why the industry urgently needs policy regulation⚱️ Morgue vs. mortuary — what's the actual difference?💅 The strangest cosmetic requests they've had🪦 A customer who was NOT happy about a headstone (we promise it's funnier than it sounds)💰 How funeral policies actually work and where to get one📺 Their time on the kykNET show "Die Ondernemers"This isn't a sad episode... it's an honest one. Because as Candice puts it: there is life after the loss, and somebody has to help carry families through it.🎙️ Watch till the end for their message to every family who will one day need to call them.FOLLOW LYNN and CANDICE:👉🏽Website: https://www.goodallbourne.co.za/👉🏽IG - Lynn: https://www.instagram.com/lynn_truter/ Candice: https://www.instagram.com/angel_of_eternal_sleep/ 👉🏽FB: https://www.facebook.com/GoodallandBourne/FOLLOW GEN C on Instagram 👉🏽 https://www.instagram.com/genc_pod/TikTok: https 👉🏽 https://www.tiktok.com/@genc_pod/🚨 Application link for ZAIO institute of Technology courses:👉🏽 https://applications.zaio.io/?referral=0NKG39M1 🚨 Unique GENC promo code: 👉🏽 0NKG39M1 get R1000 off any course of your choosing Ts an Cs apply For Business inquiries and Topics contact📧: [email protected] For Podcast Production and Studio Bookings contact 👉🏽[email protected] ‼️DISCLAIMER‼️: The information provided by the speakers/presenters on this Platform is for General Information purposes only.