What Was Popular in 2019? | Ep. #177

We are into 2020, but what was popular in 2019? Stay here with me and I will share with you the top ten episodes for hospitality property owners and managers last year.Thank you for joining me for a very special instalment recapping the top 10 episodes of 2019. I like this episode because it gives me the opportunity to take stock of which topics resonated with you the past year.I will be counting down from 10 – 1 and I will give you a snippet from each episode to remind you of why they were so popular.If you go to KeystoneHospitalityDevelopment.com/KHDC177 you will find the show notes with all the links to the top ten episodes.So, without further ado, let’s dive into the top ten most popular episodes starting with #10…Ep. #151 - Go Green – How to Make Your Property Eco-Friendly Without an environmental program in place, hospitality properties are falling behind the times and may be losing business from customers who book using this as criteria when choosing a property.If this is the case with your property, don’t panic! I’m going to show you how investing in renewable & eco-friendly resources can help improve your hospitality properties overall bookings and patronage.In 9th position is Ep. #172 - Hotel Questionnaire – The Right Survey Questions to Ask The first thing is you have to know how well you really know your target market.Their pains...Their problems...Their motivations...Are you marketing your hospitality property online and feel like your message is falling flat? •Do people understand what you have to offer?•Do you know your target market?Today, I will look at how using surveys (the right way!) can lead to more bookings.Next at #8 is Ep. #173 - Why Great Employees Quit Over the years, these owners or managers might have driven their best people away and will continue to do so until they spot the connection between policies, passion, performance and profits. This is what I mean:•The more policies, the less passion you'll get from your team.•The less passion, the less exciting the team's performance will be.•The less exciting the performance, the lower your profits will be.Make sense?Continue reading and I will share with you the seven top favourite episodes of 2019…⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY CONSULTING:https://keystonehospitalitydevelopment.com/KHDC177⇒ And don’t forget to join the “6 Day Challenge” here:https://keystonehospitalitydevelopment.com/6-day-challenge-log-in-here/RESOURCES & LINKS MENTIONED IN THIS EPISODE:The Keystone HDC Training Tutorialshttps://courses.keystonehospitalitydevelopment.com/Keystone HDC Post DownloadsWe add to them every month.https://KeystoneHospitalityDevelopment.com/KHDC140Join our community in “The Hospitality Property School Group” – Check it Out for One Full Week for Only $1https://keystonehospitalitydevelopment.com/membership-siteSay hi on social:Facebook: https://www.facebook.com/KeystoneHDCTwitter: https://twitter.com/KeystoneHDCLinkedin: https://www.linkedin.com/company/keystone-hospitality-development/Listen to The Hospitality Property School Podcast here:https://keystonehospitalitydevelopment.com/itunes-podcasthttps://www.spreaker.com/keystonehdcYouTubehttps://youtu.be/Evy6sDnEwhgHospitality Property School is a division of Keystone HDC