What We Hate About Those People

from David Maister's Business Masterclass · host David Maister

Often times there is a degree of laziness in communication on the part of the professional that is incredibly alienating to the client. Learn a simple exercise that will help you better understand and fulfill your clientsâ€™ wants and needs.

Episode metadata supplied by the publisher feed · Published Jul 2, 2007

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What We Hate About Those People

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