What We Have Here Is A Failure To Communicate

Based on a true account of a miscommunication between me and one of my design students, I discuss the importance of being specific in what we communicate to clients, getting to the point, and diagnosing their needs accurately. It's also important that your client accurately receives what you're communicating. Both parties are responsible for communicating well. Good communication saves you time, builds trust, manages expectations, and reduces wrong assumptions.