What went well and not-so-well in your security business - S1E99

At the end of the year, I ask myself, “What went well?” And I try to do more of that. And I ask myself, “What went not-so-well?” And I try to do less of that. After all the financial analysis and spreadsheets and formal reviews, these are the real questions we’re trying to answer and come up with ways to double down on what works and cut out what doesn’t.