What's going on at the Financial Ombudsman Service?/ The future of the UK banking sector

In this episode, we take a look at what's been going on at the Financial Ombudsman Service - with both the CEO and Chair announcing their departure within a few days of each other. The recent FOS/FCA call for input into the UK consumer redress system has also just closed. What changes might we expect to see?In the second half of the episode, we take a look at the recent corporate activity in the banking sector and take a look ahead to how the sector might evolve over the next few years. Nationwide recently bought Virgin Money, and Coventry Building Society has now completed its acquisition of the Co-operative Bank. Meanwhile, rumours abound that Santander is up for sale, and TSB may also soon find itself in play. So who's winning the battle of the UK banks?If you want to submit questions or suggest topics for future podcasts, please email us at [email protected].  Email us your questions and suggested topics for discussion to [email protected]