What’s new in Québec’s consumer protection law?

In this article — What’s new in Québec’s consumer protection law? — we review the requirements of Québec’s Bill 29 and proposed Bill 72 and how these will affect businesses in their dealings with consumers. The focus of this legislation is to provide greater safeguards for consumers in their purchase of goods and services. It will be incumbent upon businesses to consider any required changes to their practices and policies to comply with these laws.This article is authored by Constantine Troulis and Elizabeth Sale, both partners in Osler’s Financial Services Group, Alexandre Fallon, a partner in the Disputes department, Amanda Gravel, an associate in the Disputes department, and Rachelle Saint-Laurent, an articling student at the firm.Osler Legal Outlook is brought to you by Osler, Hoskin & Harcourt LLP. Osler is a leading, national law firm with a singular focus — your business. We advise clients on an array of domestic and cross-border legal issues, drawing on the expertise of over 600 lawyers to provide the answers you need, when you need them.Osler Legal Outlook provides general information only and does not constitute legal or other professional advice. Specific advice should be sought in connection with your circumstances.For more information about Osler and for the full Osler Legal Outlook, please visit our website at osler.com.