What's Next: CEO and Founder - HR

In this episode of What’s Next with Lacey, Lacey sits down with the brilliant Michelle Griffin—CEO, founder, and all-around HR powerhouse behind Griffin Resources.Michelle helps small- and medium-sized businesses tackle the big HR stuff (think: building the right team, navigating mergers, and surviving layoffs with sanity intact). In this conversation, she spills on her journey from industrial-organizational psychology to HR executive to full-on entrepreneur, plus what it really takes to run a multi-entity business.We get into the highs, the hard parts, and the behind-the-scenes realities of building a company—along with Michelle’s best advice on scaling a business, creating strong client relationships, and fostering a workplace culture people actually want to be part of.Whether you’re dreaming about starting your own business, already deep in the HR world, or just love hearing how smart women make big moves, this episode is packed with insight, honesty, and inspiration.Trust me—you don’t want to miss this one.00:00 Welcome to What's Next with Lacey00:15 Introducing Michelle Griffin: CEO of Griffin Resources00:51 Michelle's Journey to CEO01:59 The Role and Growth of Griffin Resources05:07 Operational Insights and Team Management07:14 Balancing Client Work and Internal Operations21:16 Challenges and Surprises in Running a Business25:31 Reflecting on Success and Future Goals33:20 Michelle's Early Career and Transition to HR34:45 Struggles in Human Behavioral Research35:07 Transition to IO Psychology and HR36:01 First HR Job at ConnectWise36:19 Challenges and Growth in HR37:33 Starting a Business and Pursuing a PhD38:39 Impact of Higher Education on Career40:06 Research Skills and Legal Knowledge41:45 Importance of Employee Happiness43:42 Pursuing a PhD: Personal and Professional Motivations46:51 Research on Reverse Knowledge Transfer48:24 Experience in Auto Theft Adjustment and Insurance53:19 Best Career Advice Received59:48 Advice for Entrepreneurs and HR Professionals01:03:35 Future Plans and Travel Goals