What's the Secret to Their Hospitality Empire? | Tony Guerra

Dive into the world of Miami hospitality with Tony Guerra, a hospitality mogul who transformed John Martin's and other venues into community landmarks. Learn how focusing on genuine connections, personal invitations, and thoughtful design has built his hospitality empire. T Tony shares invaluable insights on creating successful grand openings, handling customer feedback, and nurturing community relationships. From his role on the Coral Gables Chamber of Commerce to his modeling career and political aspirations, discover how Guerra's multifaceted approach to business and community engagement has redefined Miami's hospitality scene. Tony Guerra: Instagram: https://www.instagram.com/tonyguerra305/ Kiko Suarez: Instagram: https://www.instagram.com/querikoconkiko/ Eduardo Moya: Instagram: https://www.instagram.com/mr_moya/ Follow Us! - A Day in Miami: Instagram: https://www.instagram.com/adayinmiami/ Listen on Spotify: https://open.spotify.com/show/20WEys6jxiliBCLoo9iSID ________________________ Produced by: Ben Schwede Instagram: https://www.instagram.com/benthecreatorrr/ 0:00 Intro 0:29 Who is Tony Guerra? 2:10 Focus on Community 4:17 Designing the Perfect Experience 10:07 Selecting the Right Concept 11:59 How to Have a Successful Grand Opening? 14:56 Inviting Everyone Personally 18:04 Power of Building a Genuine Connection 21:41 "I Know the Owner" Comments 25:29 Dealing with Complaints 29:38 How Long After Opening to Have It Fully Ready? 32:34 Board of Directors of Coral Gables Chamber Of Commerce 34:14 Giving Back 35:37 Being a Model 40:14 Running for Miami Beach Commissioner 43:42 What Happened to Miami Nightlife? 46:48 Tony's Favorite Spots 48:21 John Martin's Customer Base 49:26 Top 3 Restaurants 52:18 Emi's Secret and Family Business 54:07 Outro