What’s wrong with outsourcing?

“90% of Outsourcing Deals Lose Over Half Their Value—Here’s Why” According to Ernie Zibert’s research, the problem isn’t outsourcing itself—it’s how we manage it. 📊 A survey of 100+ IT professionals revealed: 50% cite low customer satisfaction as the biggest issue 90% believe 60% or more of expected value is lost over the lifetime of an outsourcing deal Shockingly, 1 in 3 say 100% of value disappears, The takeaway? Poor governance erodes value. If you’re outsourcing, rethink your approach today. Implement strong sourcing governance frameworks and tools like the Sourcing Compass to turn things around.