What’s wrong with outsourcing? episode artwork

EPISODE · Jan 1, 2026 · 4 MIN

What’s wrong with outsourcing?

from IT Sourcing Sorcerer · host Proudly presented by Eclectic3️⃣6️⃣5️⃣Consulting, your Trusted IT Advisors 🤝☁️

“90% of Outsourcing Deals Lose Over Half Their Value—Here’s Why”According to Ernie Zibert’s research, the problem isn’t outsourcing itself—it’s how we manage it.📊 A survey of 100+ IT professionals revealed:50% cite low customer satisfaction as the biggest issue90% believe 60% or more of expected value is lost over the lifetime of an outsourcing dealShockingly, 1 in 3 say 100% of value disappears,The takeaway? Poor governance erodes value. If you’re outsourcing, rethink your approach today. Implement strong sourcing governance frameworks and tools like the Sourcing Compass to turn things around.

“90% of Outsourcing Deals Lose Over Half Their Value—Here’s Why”According to Ernie Zibert’s research, the problem isn’t outsourcing itself—it’s how we manage it.📊 A survey of 100+ IT professionals revealed:50% cite low customer satisfaction as the biggest issue90% believe 60% or more of expected value is lost over the lifetime of an outsourcing dealShockingly, 1 in 3 say 100% of value disappears,The takeaway? Poor governance erodes value. If you’re outsourcing, rethink your approach today. Implement strong sourcing governance frameworks and tools like the Sourcing Compass to turn things around.

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What’s wrong with outsourcing?

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This episode is 4 minutes long.

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This episode was published on January 1, 2026.

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“90% of Outsourcing Deals Lose Over Half Their Value—Here’s Why”According to Ernie Zibert’s research, the problem isn’t outsourcing itself—it’s how we manage it.📊 A survey of 100+ IT professionals revealed:50% cite low customer satisfaction as the...

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