EPISODE · Jan 1, 2026 · 4 MIN
What’s wrong with outsourcing?
from IT Sourcing Sorcerer · host Proudly presented by Eclectic3️⃣6️⃣5️⃣Consulting, your Trusted IT Advisors 🤝☁️
“90% of Outsourcing Deals Lose Over Half Their Value—Here’s Why”According to Ernie Zibert’s research, the problem isn’t outsourcing itself—it’s how we manage it.📊 A survey of 100+ IT professionals revealed:50% cite low customer satisfaction as the biggest issue90% believe 60% or more of expected value is lost over the lifetime of an outsourcing dealShockingly, 1 in 3 say 100% of value disappears,The takeaway? Poor governance erodes value. If you’re outsourcing, rethink your approach today. Implement strong sourcing governance frameworks and tools like the Sourcing Compass to turn things around.
What this episode covers
“90% of Outsourcing Deals Lose Over Half Their Value—Here’s Why”According to Ernie Zibert’s research, the problem isn’t outsourcing itself—it’s how we manage it.📊 A survey of 100+ IT professionals revealed:50% cite low customer satisfaction as the biggest issue90% believe 60% or more of expected value is lost over the lifetime of an outsourcing dealShockingly, 1 in 3 say 100% of value disappears,The takeaway? Poor governance erodes value. If you’re outsourcing, rethink your approach today. Implement strong sourcing governance frameworks and tools like the Sourcing Compass to turn things around.
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What’s wrong with outsourcing?
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