EPISODE · Jan 24, 2023 · 10 MIN
When Brand and Strategy Hurt Culture
from Cool Culture Corner · host Kenneth Bator
Episode 197 of Cool Culture Corner Has the recent troubles at Southwest Airlines turned their culture into Southworst? Probably not but there is a difference in the customer experience. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.
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When Brand and Strategy Hurt Culture
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