When City Apps Fail Citizens Build Better | Washington DC News

When D.C.’s official 311 app crashed for weeks, one frustrated homeowner turned to his cybersecurity background to build a better solution—Snap311, an AI-powered app that’s faster, more reliable, and keeps working when the city’s system fails. Users report cutting request times from 70 seconds to 20, proving that sometimes the best fixes come from the people who need them most. Thank you to our sponsor Garrett Waller Performance: http://coaching.garrettwaller.com Listen in comfort:Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn. Advertise on DNN:[email protected] This is an automated, high-level news summary based on public reporting.Report issues to [email protected]. View sources & latest updates:https://sources.thednn.ai/f156f2011e9dd9e4