EPISODE · Apr 9, 2026 · 1H
When Conversations Turn Into Conflict and How to Handle It : Episode 70
from Parents & Professors Podcast · host M Inclusive Excellence, LLC
You know how everybody says, "Don't feed the trolls"? But what if they materialize IRL, from a digital ghost to the person sitting across from you at Sunday dinner? In this episode of Parents and Professors, Dr. Marjorie and Dr. Michael decapitate this cliche befitting these real-life trolls who, if blocked, would make that dinner even more awkward.This is not your regular discussion about 'political differences in the family but more of an autopsy of why your evidence-based arguments are currently hitting a brick wall. We’re digging into the cognitive psychology of how minds actually shift (hint: loudness does not equate to sense) and the actual heavy lifting of keeping a connection alive when everyone else is busy screaming into the void. To find a way out, we’re borrowing from Monica Guzman’s “I Never Thought of It That Way” to swap out our verbal weaponry. It’s about rethinking the 'Why' questions which immediately trigger that primate threat response, in favor of more practical and curiosity-driven 'How' questions that actually build a bridge before you incinerate it.Why evidence-based arguments don't work (and what does): Breaking down how opinions become "chicken-washed" as a sacred identity that people jump to defend with their lives The power of 'how' questions vs. 'why' questions: Swapping the judgmental "Why would you think that?" for a curiosity that makes headway for further conversation'What am I missing?': The single question that changes the physics of a confrontationThe Guzman Framework: We’re borrowing from Monica Guzman’s “I Never Thought of It That Way” to swap out our verbal weaponrySurgical Parenting: How Dr. Michael used these techniques to handle his son’s bad grades, like a shared problem-solving exercise, and not a disciplinary confrontationSelective Accountability: Why we trade our values for tribal safety, from the Cesar Chavez controversy to the uncomfortable question of whether benevolent dictatorships could ever actually workThe Void: Why divorce feels like "screaming into the void" and how to keep the "Chicken-Washing" from leading you thereHomework: Pay a little more attention to the type of questions you’re asking this weekBecause the alternative to doing the work, i.e., to asking what you’re actually missing, is surviving a world you aren’t even interested in inhabiting. If you want to keep the chicken-washing from turning into a divorce, you have to start talking to the people at your Sunday dinner table… preferably before the food gets cold. TIMESTAMPS / CHAPTERS1:00 - What If the Trolls Are in Your Family?03:37 - Online Comments: 'It Wasn't Worth It'08:16 - The Chicken Washing Debate: When Identity Gets Tied to Opinion10:00 - Tone Matters (But Facts Matter Too): The Eternal Struggle13:05 - Divorce Feels Like Screaming Into the Void16:10 - Treat Kids Like People (A Revolutionary Concept)29:42 - 'I Never Thought of It That Way': Monica Guzman's Framework34:36 - 'What Am I Missing?' In Action: The Bad Grades and the Play48:46 - Benevolent Dictatorships: The Conversation We're Not Having57:31 - Cesar Chavez and Selective Outrage: The Consistency ProblemRESOURCES & CITATIONS:Book: I Never Thought of It That Way by Monica GuzmanInvestigation: The NYT on the Cesar Chavez LegacyResearch: Cognitive Biases and Brain Biology (UConn Today)CONNECT WITH THE DOCTORS: 📱 Follow Us on InstagramParents & Professors Podcast: / parentsandprofessorspod Dr. Michael Steven Williams: / drmikewill Dr. Marjorie Dorimé-Williams: / drminimarj #CommunicationSkills #ConflictResolution #ParentingPodcast #hardconversations #familycommunication #MonicaGuzman #ParentingHacks #DifficultConversations #consciousparenting #politicaldifferences #communicationtipsIn this episode, we learn how to talk to family about politics (without screaming) and:
What this episode covers
You know how everybody says, "Don't feed the trolls"? But what if they materialize IRL, from a digital ghost to the person sitting across from you at Sunday dinner? In this episode of Parents and Professors, Dr. Marjorie and Dr. Michael decapitate this cliche befitting these real-life trolls who, if blocked, would make that dinner even more awkward.This is not your regular discussion about 'political differences in the family but more of an autopsy of why your evidence-based arguments are currently hitting a brick wall. We’re digging into the cognitive psychology of how minds actually shift (hint: loudness does not equate to sense) and the actual heavy lifting of keeping a connection alive when everyone else is busy screaming into the void. To find a way out, we’re borrowing from Monica Guzman’s “I Never Thought of It That Way” to swap out our verbal weaponry. It’s about rethinking the 'Why' questions which immediately trigger that primate threat response, in favor of more practical and curiosity-driven 'How' questions that actually build a bridge before you incinerate it.Why evidence-based arguments don't work (and what does): Breaking down how opinions become "chicken-washed" as a sacred identity that people jump to defend with their lives The power of 'how' questions vs. 'why' questions: Swapping the judgmental "Why would you think that?" for a curiosity that makes headway for further conversation'What am I missing?': The single question that changes the physics of a confrontationThe Guzman Framework: We’re borrowing from Monica Guzman’s “I Never Thought of It That Way” to swap out our verbal weaponrySurgical Parenting: How Dr. Michael used these techniques to handle his son’s bad grades, like a shared problem-solving exercise, and not a disciplinary confrontationSelective Accountability: Why we trade our values for tribal safety, from the Cesar Chavez controversy to the uncomfortable question of whether benevolent dictatorships could ever actually workThe Void: Why divorce feels like "screaming into the void" and how to keep the "Chicken-Washing" from leading you thereHomework: Pay a little more attention to the type of questions you’re asking this weekBecause the alternative to doing the work, i.e., to asking what you’re actually missing, is surviving a world you aren’t even interested in inhabiting. If you want to keep the chicken-washing from turning into a divorce, you have to start talking to the people at your Sunday dinner table… preferably before the food gets cold. TIMESTAMPS / CHAPTERS1:00 - What If the Trolls Are in Your Family?03:37 - Online Comments: 'It Wasn't Worth It'08:16 - The Chicken Washing Debate: When Identity Gets Tied to Opinion10:00 - Tone Matters (But Facts Matter Too): The Eternal Struggle13:05 - Divorce Feels Like Screaming Into the Void16:10 - Treat Kids Like People (A Revolutionary Concept)29:42 - 'I Never Thought of It That Way': Monica Guzman's Framework34:36 - 'What Am I Missing?' In Action: The Bad Grades and the Play48:46 - Benevolent Dictatorships: The Conversation We're Not Having57:31 - Cesar Chavez and Selective Outrage: The Consistency ProblemRESOURCES & CITATIONS:Book: I Never Thought of It That Way by Monica GuzmanInvestigation: The NYT on the Cesar Chavez LegacyResearch: Cognitive Biases and Brain Biology (UConn Today)CONNECT WITH THE DOCTORS: 📱 Follow Us on InstagramParents & Professors Podcast: / parentsandprofessorspod Dr. Michael Steven Williams: / drmikewill Dr. Marjorie Dorimé-Williams: / drminimarj #CommunicationSkills #ConflictResolution #ParentingPodcast #hardconversations #familycommunication #MonicaGuzman #ParentingHacks #DifficultConversations #consciousparenting #politicaldifferences #communicationtipsIn this episode, we learn how to talk to family about politics (without screaming) and:
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When Conversations Turn Into Conflict and How to Handle It : Episode 70
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