When Credentials Disappoint: What Hiring for Presence Taught Me

Send us Fan Mail🎙 When Credentials Aren’t Enough and Longevity Loses Its Appeal Bonus Episode | Still & Standing PodcastDescription: How do we avoid disappointment before it begins?In this short bonus episode, I explore two often-overlooked blind spots: assuming longevity equals success, and assuming credentials guarantee connection.Whether interviewing a long-married couple or hiring for care, it’s easy to lean on surface-level signals of trust based on years together or work experience.But what if presence matters more?I share a behind-the-scenes story from my experience hiring home health nurses and how bringing a beginner’s mind to the table helped me move beyond repeated disappointment to find not just competence, but high-quality, long-term care partners.This episode invites you to reconsider how you evaluate connection — and how curiosity may be the missing piece when credentials fall short and connection doesn’t follow.🎧Early Listener Link🧑‍🧑‍🧒 US Home Care Crisis Resource