EPISODE · Dec 4, 2025 · 12 MIN
When Culture Drifts: The Hidden Gap Leaders Miss
from Leap Lady Leader Podcast · host Maureen C Metcalf
In this episode Maureen (Mo) explains the culture gap — the difference between what leaders think is happening and what employees actually experience — and why it matters for trust, retention, and performance. She offers a quick 10-minute diagnostic, four indicators to spot a gap, and a step-by-step approach (NO-BLAME discovery, leadership debrief, culture reset, and leader development) to rebuild psychological safety and alignment using the LEAP model.
What this episode covers
In this episode Maureen (Mo) explains the culture gap — the difference between what leaders think is happening and what employees actually experience — and why it matters for trust, retention, and performance.She offers a quick 10-minute diagnostic, four indicators to spot a gap, and a step-by-step approach (NO-BLAME discovery, leadership debrief, culture reset, and leader development) to rebuild psychological safety and alignment using the LEAP model.
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When Culture Drifts: The Hidden Gap Leaders Miss
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