📊 When Dentists Need a Fractional COO | Erica Benavente & Dr. Glenn Vo

Scaling a dental practice isn’t just about adding operatories... it’s about having the right leadership and systems in place. In this episode of the Nifty Thrifty Dentists Podcast, Dr. Glenn Vo sits down with Erica Benavente, Founder of Quest Dental Solutions, to discuss why many dentists hit a ceiling when they try to scale without executive-level operational support. Erica shares her journey from dental assistant to COO, how she helped grow a practice into a 25-operatory super practice, and why a fractional COO can be the missing link between chaos and sustainable growth. In this episode, we cover: When dentists actually need a fractional COOWhy office managers can’t scale practices aloneHow systems and staffing must evolve as practices growWhat changes when you expand to multiple locations 🦷 Sponsor Shoutout: Dentalree Dentalree provides high-quality dental supplies and technology designed to improve efficiency and patient care. 🎉 Exclusive Nifty Thrifty Deal Get 20% OFF your entire order with code NIFTY 👉 https://niftythriftydentists.com/dentaldiscount/dentalree-2/ 👥 Join the Nifty Thrifty Dentists Facebook Group 👉 / niftythriftydentists