When Did Marketing Become Taboo? - Episode 063

When Did Marketing Become Taboo?   I was listening to Daniel J. Lewis on "The Audacity To Podcast” Sept. 15th episode “How To Deal With Negative Feedback Toward You”. When did commercials become bad?   Here is the comment/quote: "I feel like I just listened to an hour long infomercial. Daniel, I recognize your need to cross-promote and I realize that your income comes from podcasting. I feel overloaded with commercial information and have quite a difficult time separating out the real content from the commercial content. It's just too much. Sorting out the things I would consider using from the things I have tried in the past but didn't work from the commercials just wasn't worth the hour I wasted this afternoon listening to your podcast today.”   Daniel goes to great lengths to avoid being self-promotional. He mentions his products at the end or when it is contextually relevant. Hence the “I have a tough time separating out the real content from the commercial content”. If one blends into the other, it fits with the content. Daniel hardly creates his podcast to be one big commercial.   On the other hand, why are the product mentions so bad? How do you find out about great products? How did you find out about the last great movie you saw? How did you discover the last great book you read? Didn't someone tell you about it? Regardless if that person was a friend or part of a marketing message, that communication helped you discover new things. That is what marketing is all about.   Sure, not every marketing message is going to be tailored to your needs. There will be some that might miss the mark. It could be the mass mailing you received from the pizza joint down the street because you have a family of 4. It could be the political flyer you received because of your party affiliation.   Is it that difficult to ignore the irrelevant? Throw it out.   So, how do we make our marketing message relevant? How do we make the message valuable instead of an interruption?   Are You Shouting?   You can't shout your way into a person's trust circle. They only way to gain trust is to add value. Give them something they can use. Building trust is the foundation of revenue generation for your podcast.   As you build trusting relationships with your podcast, continue to ask yourself, “How am I helping my listener?” Continue to give, and the trust will develop over time.   When you begin every discussion with your product, needs or wants, people will tune you out. You will begin to sound (and be treated) like advertisements for used cars. Shouting doesn't work. Your listener won't care and will rarely return.   Daniel does the opposite in “The Audacity To Podcast”. He usually starts by helping his listener. Then, if it fits, he will recommend a product or service to his audience.   Serve first, many times over. Then and only then can you effectively sell.   Shows like the “Dave Ramsey Show”, “48 Days To The Work You Love” and “The Audacity To Podcast” are all designed to help their listeners first. Sure, they all have products to sell as the end result. However, they never begin with their product. The discussions on these shows always begin with the listener's needs in mind first.   Why is it bad to sell? Why must podcasting be only altruistic? If I have something that might help you solve your problems, why would it be wrong to recommend it to you while making a few dollars at the same time?   If you loved mowing grass, would it be right to expect you to mow my grass for free? You love to do it. Why should I pay you? If it is acceptable to charge you for mowing your yard, why isn't acceptable to earn some money for helping you with your business?   As you prepare for your show, find great ways to help. Your help may come in the form of entertainment. You may serve as companionship for your podcast listener. Help them find other forms of companionship as well. If your podcast is only one hour per week, there are 167 more hours in the week that aren't occupied by your show. Your listeners will surely need more companionship to fill a few of those hours. Help your audience fill those hours, too.   Are you building trust, or are you shouting? Develop the friendship by delivering companionship.   Are You Delivering What They Seek?   People listen to podcasts, the radio and other audio for companionship. They don't want to drive alone. People have an inner desire to be around other people. Companionship is the reason people listen to your podcast, even if you are selling something. Your listener will always ask, “What's in it for me.”   Make your listener feel comfortable, as if they are spending time with a friend. When people listen to guys like Adam Carolla, they feel like they know him. Women feel like they could actually hang out with Ellen DeGeneres when they watch her show. Leo Laporte comes across as your friend when you listen to his tech podcast. Each of these shows are about that comfortable connection.   When you make your listener feel comfortable, they will come back time and again. You are their companionship. Are you delivering what they seek?   This week, start with your listener in mind. Ask yourself, “What is in it for them?” I want you to feel confident about your content. You will not please everyone. Focus on your one target listener you have defined using the Target Listener Worksheet at www.PodcastTalentCoach.com.   If you upset a few people, they either get over it or they would never be your customer in the first place. At least you are doing something to make them care.   Let me know how I can help you with your podcast. E-mail your questions to [email protected].   You can also find other tools including worksheets, a workbook and videos to help you create great content at www.PodcastTalentCoach.com.     Let me teach you how to turn your information into engaging entertainment.