When Did Soft Skills in Industry Become Hard Skills?

You know the stereotype of frontline industrial workers when it comes to soft skills: they're poor communicators with great ideas and a lot of rough edges. But how true is that stereotype really, in an age where good soft skills are required for the average plant worker to succeed on the job? And for managers who do want to polish their skills, what methods are proven to work? Join Lisa Brownlee, the owner and founder at Leader’s Imago, for a conversation on these topics and more. Lisa holds both BS and MS degrees in chemical engineering. She worked for 11 years for a major engineering and manufacturing company in Columbia, SC, and is also a Lean 6-Sigma Master Black Belt. Her experience spans operations, continuous improvement, training development and delivery, and product assurance.