When Emotions Run the Kitchen: Building Resilience in Restaurants

What this episode covers

Restaurant operators are carrying more pressure than ever. Rising costs, staff burnout, consumer uncertainty, and constant stress are testing leadership across the industry.In this episode of The Late Night Restaurant Podcast, Jay Ashton and Domenic Pedulla sit down with speaker and emotional resilience expert Sarah Westbrook to talk about emotional intelligence, leadership, stress, and how restaurant teams respond under pressure.This conversation dives into:Emotional resilience in hospitalityManaging stress during uncertaintyLeadership versus fear-based managementHow emotions affect decision makingRestaurant culture and communicationWhy emotional intelligence matters more than everSarah shares practical ways operators and leaders can better handle pressure, communicate with their teams, and avoid emotional burnout while navigating one of the toughest operating environments the industry has faced.A timely conversation for restaurant owners, managers, chefs, and hospitality leaders across Canada.Learn more about Sara @ https://sarawestbrook.com/

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