When Employees Use AI to Talk to HR: What Employers Should Do

In this episode, Miller Johnson employment attorneys Rebecca Strauss and Sarah Willey discuss a growing trend they're seeing across workplaces: applicants and employees using AI tools like ChatGPT as the primary way to communicate with HR. From AI assisted interviews and job applications to employee complaints and ADA accommodation requests, Rebecca and Sarah walk through the real world challenges this creates for employers—and practical, lawful ways HR professionals can respond while still keeping the focus on hearing directly from the individual.  Tune in as we explore: How to handle applicants using AI during interviews and hiring Why AI generated employee complaints often create more work for HR The risks of relying on AI for legal conclusions about "unlawful" conduct Best practices for responding to AI drafted complaints and investigations How AI complicates the ADA interactive process When and how HR can ask employees to speak in their own words