When Family and Business Collide: Managing Conflict, Leadership, and Succession

When family and business collide, things can get complicated. This episode Susan and Jordan are joined by Joe Manna of Lipsitz Green Scime Cambria LLP and Alan Pawlowski of Pace Management. We dive into the unique challenges and rewards of running a family business. From navigating succession planning to managing unique emotional dynamics. This conversation uncovers how communication, structure, and proactive planning can make or break a multigenerational legacy. Topics Discussed Why family businesses are both uniquely rewarding and uniquely challenging The real reason owners delay succession planning (hint: it’s not strategy) How poor communication creates long-term conflict The importance of governance, structure, and defined roles Key legal and operational documents every family business needs Creating family policies to prevent future disputes Navigating underperformance and difficult family dynamics Balancing fairness vs. effectiveness when choosing future leaders The emotional side of letting go, and redefining legacy If this episode hit close to home, share it with another family business. Reach out to your family or trusted advisors and take the first step toward a stronger, more sustainable future for your business. Check out Pace Management and Joseph Manna's LinkedIn page for more information about his efforts to support entrepreneurs. Presented by UB School of Management’s Center for Entrepreneurial Leadership and Lemur Studios