EPISODE · Apr 24, 2026 · 25 MIN
When Good Medicine Feels Financially Impossible
from FlightPlan: Quick Consults · host Brenda Tassava Medina, CVPM, CVJ
In this episode, two veterinarians and a practice manager share how teams can balance high standards of care with the financial realities clients face.The conversation highlights the importance of reading client cues, offering clear options along the spectrum of care, and meeting clients where they are without compromising medical integrity. The panel also dives into practical strategies to improve compliance, from communicating value and aligning as a team to ensuring consistent messaging across every touchpoint.If you’ve ever felt the tension between great medicine and affordability, this episode offers real-world insight on navigating it with confidence!Host: Brenda Tassava Medina, CVPM, CVJ, MVLCEPanelists:Tim Loonam, DVM, Chief Veterinary Officer, Encore Vet Group and Veterinarian at Grace Animal HospitalChristine Merle, DVM, MBA, CVPM, Veterinarian and VMG FacilitatorMaggie Holcomb, CVPM, CCFP, Regional Practice Manager, Encore Vet GroupThanks for listening!Website: https://encorevet.com/Facebook: https://www.facebook.com/encoreveterinaryconsultingInstagram: @encorevetconsultingLinkedin: https://www.linkedin.com/company/encore-veterinary-consulting
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In this episode, two veterinarians and a practice manager share how teams can balance high standards of care with the financial realities clients face. The conversation highlights the importance of reading client cues, offering clear options along the spectrum of care, and meeting clients where they are without compromising medical integrity. The panel also dives into practical strategies to improve compliance, from communicating value and aligning as a team to ensuring consistent messaging a...
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When Good Medicine Feels Financially Impossible
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