When “I’m fine,” means “I’m not fine” and “I’m ok” means “I’m not ok” (where Customer Service and Ministry Meet)

Has someone ever said to you, “I’m fine” or “I’m ok,” when in reality they’re not ok and they’re not fine? People do this all the time, hide their silent pain and cover their brokenness, often with a smile. This is also common in the business world, particularly in the retail, hospitality, and restaurant business. The last thing you want a customer say (when asked how things are) “it’s fine.”  It’s fine is almost never fine! Something’s wrong. I believe we need to train ourselves to “see people with our heart.” This devotional explains how.