When IT Changes Go Wrong: Lessons in Change Management | Intelligence Quest Ep. 6
from The Intelligence Quest Podcast Hosted by Travis Wentworth
n this episode of the Intelligence Quest Podcast, Travis and Tylor dive into the often-overlooked realities of IT infrastructure change and why change management is critical to keeping systems — and people — running smoothly. From software updates and hardware replacements to user adoption and operational disruptions, they share real-world examples of what happens when changes go right… and when they don’t. The conversation explores the importance of testing outside production, maintaining clear documentation, implementing reliable backup and disaster recovery strategies, and planning for the human side of technology transitions. As systems grow more complex and environments evolve faster than ever, this episode highlights how thoughtful change management reduces risk, improves resilience, and helps organizations recover when the unexpected happens.
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