When Legal Meets Construction: How to Avoid Costly Insurance Mistakes with Galen M. Hair

When a disaster hits your project or property, what you don't have documented can cost you millions. In this episode of The Owner Insite Construction Podcast, Steve Harper sits down with Galen M. Hair, Managing Partner at Insurance Claim HQ, a nationally recognized property insurance attorney who's helped thousands of families and companies navigate high-stakes claims. Together they unpack what really happens when legal meets construction after hurricanes, wildfires, and other large-scale loss events—and the costly mistakes owners make long before the storm clouds roll in. Galen shares: Why commercial claims feel slower and more complex than residential How carriers use delay, documentation gaps, and "cooperation" clauses against owners The critical role of as-builts, invoices, and construction records in maximizing your recovery What happens when those documents don't exist and attorneys are forced into painful "forensic reconstruction" Practical steps owners, developers, school districts, and municipalities should take now to protect themselves—from 3D scans and photo inventories to digitizing and centralizing project files If you own, manage, or oversee construction or facilities, this conversation is your wake-up call: your documentation is your leverage. Tune in to learn how to avoid avoidable disputes, work smarter with your attorney, and turn your project data into the best insurance policy you'll ever have.   Learn more about Insurance Claim HQ and Galen here: https://www.linkedin.com/company/insuranceclaimhq/ https://www.youtube.com/@insuranceclaimhq2207 https://www.instagram.com/insuranceclaimhq/?hl=en https://podcasts.apple.com/us/podcast/level-up-claims/id1628586764