When Machines Become Customers (By Don Scheibenreif, Mark Raskino)

#ads Stream any unabridged audiobook of your choice with premium access by starting your trial on:https://booksreader.space/al-1935/Title: When Machines Become Customers Author: Don Scheibenreif, Mark Raskino Narrator: Don Scheibenreif, Mark Raskino, Daryl Plummer Format: mp3 Length: 7 hrs and 51 mins Release date: 04-11-24 Ratings: 5.0 out of 5 stars, 2 ratings Genres: Management & Leadership Publisher's Summary: For thousands of years, customers have been individual humans, families or organizations. But soon, generative AI enabled software and hardware machines will start to act as customers. First they will shop for us, later they will act for themselves. You can’t take them to dinner, and they won’t fall for your slogans, but they might help grow your market – if you know how. Companies are already being called on the phone by software that sounds like a person. Cars will buy their own fuel and tires. That smart speaker in every home can become the housekeeper and shopper for the family it serves.