When People Say Mean Things Online
from The Backstory Hosted by Jarrard Inc.
Reed Smith, Vice President of digital strategy at Jarrard Inc. wonders why in the world healthcare providers wouldn't want to manage their online reputation. And then he explains how healthcare providers can manage their online reputation - things like Google and Yelp reviews. It's hard work but worth it to avoid getting swamped by negative reviews and, worse watching patients leave for another hospital or doctor's office.
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How long is this episode of The Backstory?
This episode is 10 minutes long.
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This episode was published on April 25, 2021.
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