When Problems are Hidden in Kudos: From Celebrations to Root Cause Countermeasures

http://www.leanblog.org/audio289 In the huddles, the manager and team talk about problems, issues, or opportunities for improvement. In some huddles, the team might say, "We can't think of anything that came up yesterday." But, then, as the huddle progressed, the team was asked if anybody should get recognition or kudos for something they did.