When Systems Fail: Managing Gaps in Healthcare

Hosts Pam Dunwald and Linda Kritikos welcome listeners to the first episode of Healthcare Redefined: Advocating for Aging Adults and Their Families. Pam and Linda unpack the reason they created Your Nurse Advocate Consulting and, by extension, this podcast: to help fill the gaps healthcare can leave in people’s lives. How the people-centred focus sometimes slips through the cracks and leaves patients, especially aging adults, with confusion, missing medication, unclear instructions, or just a lack of support. Pam and Linda are here to change that.Their stated goal is simple: to be your trusted guide through the confusing, often overwhelming world of healthcare, especially when the system doesn’t work the way it should. And because healthcare is complicated, it’s not always intentional when hospitals or clinics miss things. Sometimes it’s system overwhelm or a lack of time. But either way, communication breakdowns, missing test results, playing phone tag with insurance, and many more of these little gaps in care negatively impact the people being cared for. Pam and Linda are here to fill the gaps the system leaves behind. Through Your Nurse Advocate Consulting and Healthcare Redefined, they’re offering insight, advice, guidance, and support in navigating the complex and sometimes lacking world of healthcare.   Resources Mentioned in This Episode: Free Prep for the Doctor Appointment form—Contact Pam Dunwald & Linda Kritikos| Your Nurse Advocate Consulting: Website: YourNurseAdvocateConsulting.comFacebook: @Your RNAdvocatePinterest: @YourNurseAdvocateInstagram: @YourRNAdvocateLinkedin: Your Nurse Advocate ConsultingYouTube: Your Nurse Advocate Consulting—