When technology design provokes errors
from UCL Lunch Hour Lectures - Autumn 2011 Hosted by UCL
UCL Lunch Hour Lecture: When technology design provokes errors Professor Ann Blandford (UCL Interaction Centre) Date: 3rd November 2011 Did you ever forget your chip & pin card in a card reader? Leave the original on a photocopier? Send an email to the wrong person from your address book? The way technology is designed can make errors more or less likely. Most everyday examples are just annoying; if a pilot or a nurse makes similar errors in the course of their work, the consequences can be much more serious. This talk discusses some of the causes of these errors and how the design of technology can provoke or mitigate them. This lecture marks World Usability Day on 10 November 2011. UCL is consistently ranked as one of the world's top universities. Across all disciplines our faculties are known for their research-intensive approaches, academic excellence and engagement with global challenges. This is the basis of our world-renowned degree programmes. Visit us at www.ucl.ac.uk.
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