When the Client Needs 10,000 Items Tomorrow, This is What Happens episode artwork

EPISODE · Jul 31, 2025 · 11 MIN

When the Client Needs 10,000 Items Tomorrow, This is What Happens

from The Promo Playbook by Cubic Promote · host charles-au

Wendy Lee shares her journey from junior account manager to general manager and co-owner of Cubic Promote, revealing what it's really like to run a promotional products company in Sydney Australia.• Wendy's approach to daily operations: 30% customers, 30% website management, 30% staff support, and 10% for unexpected challenges• Company philosophy that "staff are the wheels" that must move in the same direction for maximum efficiency • Behind-the-scenes process for handling large orders including extended production hours and multiple staff rosters• Story of delivering beach umbrellas to Bondi Beach within 24 hours using a tow truck company when standard couriers refused• How the team handles mishaps, including replacing 4,000 worth of missing banners "no questions asked"• The all-hands-on-deck culture where everyone, including management, helps with production tasks like packing boxesPlease tune in for upcoming episodes that will continue to explore what really goes on behind the scenes of running an effective promotional products and uniform company.Host: Charles Liu (Linkedin) (97) Charles Liu | LinkedInGuest: Wendy Li (Linkedin) (97) Wendy Li | LinkedInCubic Promote Website & Social mediaWebsite: Top promotional products supplier in Australia | Cubic PromoteLinkedin: https://au.linkedin.com/company/cubic-promoteYoutube: https://www.youtube.com/channel/UCtY-N9DK1-hMu3ILxX5NwwwPinterst: https://au.pinterest.com/cubicpromote/Facebook: https://www.facebook.com/CubicPromoteInstagram: https://www.instagram.com/cubicpromote/ Follow Cubic Promote:🌐 Website: https://www.cubicpromote.com.au🔗 LinkedIn: https://au.linkedin.com/company/cubic-promote📸 Instagram: https://www.instagram.com/cubicpromote/👍 Facebook: https://www.facebook.com/CubicPromote🎵 TikTok: https://www.tiktok.com/@cubic_promote📌 Pinterest: https://au.pinterest.com/cubicpromote/⭐ Google Business: https://share.google/hskqvOCdVzgckNmYJ✖️ X: https://x.com/cubicpromote 

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Wendy Lee shares her journey from junior account manager to general manager and co-owner of Cubic Promote, revealing what it's really like to run a promotional products company in Sydney Australia. • Wendy's approach to daily operations: 30% customers, 30% website management, 30% staff support, and 10% for unexpected challenges • Company philosophy that "staff are the wheels" that must move in the same direction for maximum efficiency • Behind-the-scenes process for handling large orde...

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When the Client Needs 10,000 Items Tomorrow, This is What Happens

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This episode was published on July 31, 2025.

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