EPISODE · Jun 8, 2026 · 25 MIN
When the Phone Stops Ringing What Trade Businesses Can Do Right Now to Protect Their Pipeline | Part 1
from The Motii Playbook · host Motii
In this episode of The Motii Playbook, Fred Schnell speaks with Noam Horenczyk, Principal of Technology Partnerships at Simpro, and Kate Hay, Senior Implementation Specialist at Motii, about what has changed across the trades market and why connected systems are becoming essential for businesses that want to stay profitable.What We CoverWhy the trades and field service market feels harder than it did during the boom yearsHow labour shortages, competition and squeezed margins are changing business prioritiesWhy small operational errors can quickly turn profitable jobs into loss-making workThe role of “chaos variables” in field service, from missing parts to unavailable techniciansHow customer expectations have shifted in an on-demand economyWhy connected systems matter more than simply adding more softwareHow trade businesses can start with the workflow problem instead of chasing every new toolResources MentionedSimproPipedriveWant to turn insight into action? Book a Momentum Call and we’ll map out exactly how to apply this to your business:👉 Book your callExplore the PlaybookFrameworks, systems, and real execution: 👉 https://motii.co/playbookTrial the CRM we use to build scalable revenue systems: 👉 FREE Pipedrive Trial 🌐 Connect with Motii LinkedIn → https://www.linkedin.com/company/motii Instagram → https://www.instagram.com/motii.co YouTube → https://www.youtube.com/@MotiiSales
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In this episode of The Motii Playbook, Fred Schnell speaks with Noam Horenczyk, Principal of Technology Partnerships at Simpro, and Kate Hay, Senior Implementation Specialist at Motii, about what has changed across the trades market and why connected systems are becoming essential for businesses that want to stay profitable. What We Cover Why the trades and field service market feels harder than it did during the boom yearsHow labour shortages, competition and squeezed margins are changing b...
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When the Phone Stops Ringing What Trade Businesses Can Do Right Now to Protect Their Pipeline | Part 1
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