When The Town Closes At Five, The Notary Doesn’t

Closing on a home shouldn’t require a two-hour drive and a hope that someone’s still open after 5pm. We’re joined by Taylor Floyd, owner of Willow & Crown Signing Co. in Durant, Oklahoma, to unpack how she built a community-centered notary business that solves a real rural problem: limited access to loan signings and reliable document notarization when local offices can’t help. We talk through what it looks like to become a “hub” for signing services in a small town, from partnering with realtor associations to doing local Facebook marketing and showing up through community service. Taylor also explains the day-to-day reality of helping people who are overwhelmed by paperwork, including acknowledgements and DMV-related forms, and why staying current on changing state requirements is part of the job if you want to deliver consistent, on-time results. Trust is the thread running through everything. Notaries handle sensitive documents and personally identifiable information, so Taylor breaks down how white-glove service works, how documents move securely to lenders and law offices, and why BBB Accreditation aligns with the standards she wants her company known for. We also cover her plans to expand mobile notary coverage across Oklahoma, hire reliable notaries, and keep growth rooted in small communities that are often overlooked. Connect with Willow & Crown on Facebook: https://www.facebook.com/profile.php?id=61578783209132Follow BBB Serving Central Oklahoma on Facebook, Instagram and LinkedIn @BBBCentralOK