When to Fire Patients

EPISODE · Sep 29, 2025 · 42 MIN

When to Fire Patients

from Managing Dental Drama · host Consultant and Dentist Duo; Practice Problems

Dr. Kuba and Bethany discuss a gut wrenching issue today – when to fire patients, how to fire patients, and everything else related to this topic. They reflect back on a recent episode where Dr. Jones described an unruly patient. Together, they discuss the pros and cons of firing a patient as well as the underlying question of “How do you know when it is the right time to fire a patient?” It is a difficult subject that plagues practice owners from time to time, so tune in to hear tips and points to consider before you decide to fire a patient from your practice. Previous Episodes Worth Revisiting: Dr. Jones Divulges His Worst Moments as a Practice OwnerHow to Respond to Angry and Unhappy Patients 2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!📣LAST WEEK TO GET SEPTEMBER CONTENT - SUBSCRIBE TODAY!! Where else can you get: Phone Training for your teamSucktember Down Time Task List Call Audit Document Schedule Template “How To” AND…Schedule Template examples Plus 6 Creative Team Building IdeasAll for $49.99??? It is an insane price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount!   Don't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!Interested in the Leadership Summit?Friday, September 18, 2026 from 8:30 – 4:30Inquire or register TODAY:  HelloBethany.com

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When to Fire Patients

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