When To Invest In Your Shop

Michael, Peter, and Bryant are back with more answers to listener questions. They cover...When should you invest in your shop? How do I handle a client that's NOT happy with their vehicle wrap even though they approved the proof ?What should my markups on materials be?In this episode, we discuss...Mike's panic about his upcoming wedding (01:59)Diving into when to invest in your shop (06:57)Peter's reason why he bought his first printer (09:21)Should you buy a new piece of equipment if you don't have time to learn how to use it (15:50)Why training is as important as any equipment you buy (20:10)Other types of investment into your team (27:51)The importance of simply paying your team well (31:15)How to handle un-happy customers (35:27)The situation is never black and white (39:15)Handling the situation (43:37)What to set your material markups at (51:40)Links from the episodeTopaz Labs (for enhancing pixelated images) https://www.topazlabs.com/Wrap Institute (for video courses on wrapping vehicles) https://wrapinstitute.com/Follow the crusty sign guysBryant from Better Sign ShopBetter Sign Shop Website: https://www.bettersignshop.comBetter Sign Shop Facebook page: https://www.facebook.com/bettersignshop Better Sign Shop Community for sign shop owners: https://www.facebook.com/groups/bettersignshopmastermind/Michael from Letterbox Sign DesignLetterbox Sign Design Website: https://www.letterboxsigndesign.com/Facebook page: https://www.facebook.com/LetterboxsigndesignPeter from Sign Shop ConsultingSign Shop Consulting Website: https://www.signshopconsulting.com/ Have questions you'd like to hear us answer on the air?Email us at [email protected] in being a potential guest on the show?Fill out our guest form at https://airtable.com/shrXZebg0Ou7u5ovU